01 WHAT I DO
Passionate, enthusiastic, creative design leader with insatiable curiosity, a hunger for learning, and a nose for problem identification and solving.
INSIGHTS
Through a series of primary and secondary research activities, I will provide a fresh take on the current state and landscape. How are users and others in our space (or not) tackling similar issues? Where do we fall short? Where shall we focus our efforts? The insights will fuel further definition phases and help us understand where to focus our design activities.
INNOVATION
WORKSHOPS
Extracting insights from the experts...you!
EXPERT
REVIEW
UX assessment of current digital experience.
COMPETITIVE/
COMPARATIVE
Deep dive into competitors and digital themes.
CATEGORY
ANALYSIS
Understanding how others are tackling similar issues.
CONTEXT
I've designed context activities to build organizational understanding and alignment around your digital direction, driving continuous progress. What problems are you attempting to solve? Where and how are these issues encountered by your users? How might we resolve them digitally?
CUSTOMER JOURNEYS
Workshop facilitation, research and production.
USER
PROFILES
Research, workshops, data analysis and development.
STORYTELLING/
STORYSELLING
I can create a Vision Brief to share and sell the idea.
SOLUTION CONCEPTING
Exploration of how we can resolve identified problems.
CLARITY
The solution is much smoother when your organization is aligned around the problem you need to solve. Clarity activities are designed to provide organizational understandiong around the solution, and how to get there. What is it? What does it do? How could it work? How will we measure success? Where shall we start?
STRATEGIC
FRAMEWORKS
Clearly articulate background and success metrics.
HIGH LEVEL
UX DESIGN
Site maps, flows and frameworks of the solution.
SOLUTION
ROADMAP
Breaking down the idea into an action plan over time.
AGENCY
TRANSLATION
Yay! Clarity in your RFPs mean clarity in responses.
I LOVE THIS STUFF. WE'D HAVE A LOT OF FUN WORKING TOGETHER. I'D MAKE SURE OF THAT.
02 CLIENT/CATEGORY EXPERIENCE
I've had the privilege of working with amazing people at amazing brands, across a wide variety of verticals.
8x8
Adobe
American Honda Motors
Apple
Audi
Bergdorf
Choice Hotels
Chandon
Cisco
Citrix
Columbia
CompHealth Group
Express Scripts
Genentech
Hampton Creek
Hewlett Packard Enterprise
Hurtrigruten
Hyundai
Illumination Studios
Intel
Kia
Levi’s
Lululemon
Mattel
McAfee
McKinsey
MetroPCS
Microsoft
Neiman Marcus
Netflix
Nike
Nordstrom
North Face
NVA
PG&E
Pulte
REI
Salesforce
Schwab
Shaklee
Sony
St. Lukes Hospital
Stanford Hospital
Starbucks
Sur La Table
Synopsys
T-Mobile
Taco Bell
Toyota
Travelocity
TruCar
UBS
USB (United Soybean Board)
USC Shoah Foundation
UCSF
Usana
Verisign
Virgin America
Visa
Walmart
Wells Fargo
West Marine
03 CONTACT
Please reach out if you'd like to work together.
Or just grab a coffee. Those are fun, too.